Good Cacao™ understands how much you care about your personal
information and we appreciate the trust you put in us, while visiting
Cacao™, you are accepting the principles described in this Privacy Notice.
Cacao™, (“we,” “us,” or “our”) is committed to respecting the privacy
rights and concerns of all users of our website and/or service (collectively,
the “Site”). As such, we have established and implemented this privacy
statement to inform visitors and users of the Site how we use and protect
the information we collect. If you have any questions regarding this
information or our privacy practices, please see the section entitled
“Questions? Contact Us” at the end of this privacy statement. This privacy
statement is effective as of April 1, 2007.
WHAT INFORMATION DO WE COLLECT?
Good Cacao™ does not collect personally identifiable information unless
our visitors voluntarily provide it to us. We do, however, collect
certain types of information and ask for personal information in certain
circumstances, such as when you place an order or become a customer.
The following sections describe what type of information we collect,
when we collect it and how we use it.
PURCHASING PRODUCTS AND SETTING
In order to purchase Good Cacao™ products and/or register as a Good Cacao™
customer, you will have to create an account, which requires you to
submit certain personal information. When you create an account, we
require you to provide us your name, telephone number, e-mail address,
home and billing address and credit card information (possible).
Cookies are small bits of electronic information that a web site can
transfer to a visitor’s hard drive to help tailor and keep records
the Internet and many web sites use them. Cookies allow web site operators
to better customize visits to the site to the visitor’s individual
preferences. We do not receive or record any personal information in
the cookies we use.
Although most Web browsers automatically accept cookies,
you can usually change your browser to prevent that or to notify you
when you are sent a cookie.
We provide customer service support through telephone and e-mail. In
order to provide customer support, we will ask for your e-mail address.
Aside from this information, we do not ask for any personal information
to provide customer support. We only use information received from
customer support requests, including e-mail addresses, for customer
support services and we do not transfer or share this information with
any third parties.
HOW DO WE USE THE INFORMATION YOU DISCLOSE?
As stated above, we use your personal information such as your name,
address, billing and mailing address and credit card number for billing
purposes when we charge you for products or services. We also will
use your e-mail address to contact you when we provide customer support.
addition, we may also use your e-mail address to send you information
on updates to the Good Cacao™ products or services from time to time.
To opt out of receiving these e-mails, please see the section below titled
“How do you opt out?”
We may also provide information about our visitors
and account holders to outside parties from time to time. For further
details, please see the section below titled “Does Good Cacao™ disclose
the information it collects to outside parties?”
HOW DO WE PROTECT YOUR INFORMATION?
We implement a variety of security measures to ensure the security of
your personal information on our server based systems. User personal
information is contained behind secured networks and is only accessible
by a limited number of employees who have special access rights to such
DO WE DISCLOSE THE INFORMATION WE COLLECT TO OUTSIDE PARTIES?
Good Cacao™ does not currently sell, trade, or otherwise transfer outside
the company personally identifiable information that account holders
voluntarily provide in any account registration. This information is
used to better understand how account holders use the Site, to support
related transactions made on the site, and to better know our visitors
and possibly tailor any specific promotions, or other notifications
to them. Should you change your mind about the information you’ve provided
to us, should you no longer wish to receive information from us, or
should your information change, we have provided a way for you to correct,
update or remove the personal data you gave us. For further details
please see the section below titled “How do you change the information
we have for you?”
In the event Good Cacao™ goes through a business transition,
such as a merger, being acquired by another company, or selling a portion
of its assets, account holders’ information will, in most instances,
be part of the assets transferred. Visitors and account holders will
be notified via prominent notice on the Site for 30 days prior to a
change of ownership or control of information of users held by us.
If as a result of the business transition, information will be used
for a purpose different from that stated, or implied, at the time of
collection users will be given a choice consistent with our notification
of changes section. We may find it necessary to share your personal
information with certain third parties such as service providers and
other representatives acting on our behalf for limited purposes. The
third parties with whom we conduct business are only authorized to
use your information to perform the service for which they were hired.
As part of our agreement with them, they are required to follow the
privacy guidelines we provide them and to take reasonable measures
to ensure your personal information is secure.
Notwithstanding any other
term of this privacy statement, we may release any personal information
we obtain or collect when we believe its release is appropriate to comply
with the law, enforce our Site policies, or protect ours or others’ rights,
property, or safety.
HOW DO I OPT OUT?
In order to opt of receiving e-mail notifications and updates, please
respond to the "unsubscribe" link in the communications you
receive from Good Cacao™.
HOW TO CHANGE YOUR CONTACT INFO
To modify the information that we have on file for your account, simply
contact Good Cacao™ 24 Hour Customer Service at (877) 393.5543.
PARTY LINKS/ CO-BRANDING
In an attempt to provide increased value to our visitors, we may choose
various third party web sites to link to, and frame within, the Site.
We may also participate in co-branding and other relationships to offer
e-commerce and other services and features to our visitors and account
holders. However, even if the third party is affiliated with us, we
have no control over these linked sites, each of which has separate
privacy and data collection practices independent of us. Data collected
by our co-brand partners or third party web sites (even if offered
on or through our site) may not be received by us. As such, we have
no responsibility or liability for these independent policies or actions,
and are not responsible for the privacy practices or the content of
any such web sites. These linked sites are only for your convenience
and you therefore access them at your own risk. Nonetheless, we seek
to protect the integrity of the Good Cacao™ website and the links placed
upon each of them, and therefore request any feedback on not only the
Good Cacao™ website, but for sites each links to as well (including
if a specific link does not work).
From time-to-time, we may request information from users via surveys.
Participation in these surveys is completely voluntary and you therefore
have a choice whether or not to disclose any information. Information
requested may include contact information (such as your email address),
and demographic information (such as interests or age level). Survey
information will be used for purposes of monitoring or improving the
use and satisfaction of the Good Cacao™ website and will not be transferred
to third parties.
POLICIES, MODIFICATION, AND SEVERABILITY
We reserve the right to make changes to our site, policies, and these
Conditions of Use at any time. If any of these conditions shall be
deemed invalid, void, or for any reason unenforceable, that condition
shall be deemed severable and shall not affect the validity and enforceability
of any remaining condition. By visiting the Site or purchasing Good
Cacao™ products/ services, you consent to the collection and use of
information by us as set forth in this privacy statement.
If you have any questions about our privacy practices or your
dealings with the GOOD SUPERFOOD® | GOOD CACAO™ website, please do not
hesitate to contact us:
GOOD SUPERFOOD™ | GOOD CACAO™
1770 West State Street
Boise Idaho 83702